I'm currently working as a product manager at 11:FS, helping to design the next generation of fintechs for clients, and to take the 11:FS's own products to the next level. Previously, I've worked at start-ups (Skyscanner, Silicon Milkroundabout, Reevoo) and at an innovation agency (Adaptive Lab) in various product and service design roles.
I come at product management from the UX side of the discipline, although I'm also very comfortable on the technical side of things. My approach is user-centred, data-driven and iterative. I believe the best products emerge from highly collaborative cross-functional teams where everyone has a stake in what is being built and a clear understanding of why, rather than just concerning themselves with how to deliver it. Running, analysing and sharing the insights from multimodal user research is my happy place, and I'm a nerd for the ways behavioural psychology can influence user behaviour and thus can be used to improve design.